WHAT DRIVES US
The Atlantic Equipment Service Difference
With Heritage Service Group Canada's acquisition of Atlantic Restaurant Equipment & Supply Inc, Walker's Gas & Electric will now be providing services as Atlantic Equipment Services. With this merger, Atlantic Equipment Services can offer more services and resources in Atlantic Canada.
Atlantic Equipment Services has been in the business for over 50 years, we are an authorized service centre for major manufacturers of commercial kitchen equipment. We understand and want to eliminate the frustration of equipment downtime for our customers. We take great pride in prioritizing same day service and offering 24-hour emergency service for account customers. Our commitment is to provide our customers with the best service for their equipment by factory trained and professional Licensed Technicians. We offer full customer service and communication before, during and after all repairs. Our newly renovated and expanded service department allows for drop-offs of equipment if on-site service is not required.
All service work performed by Atlantic Equipment Services is backed by a 90-day labour warranty. This applies to the specific repair under taken. Parts we supply and install for service repairs are also backed by a 90-day no charge.
Our vision is to be the most reliable source of service management solutions for the foodservice industry.
The Atlantic Promise
Walker's industry leadership flows from three key service pillars:
We are committed to providing the best in industry response times to ensure we are there when you need us and you do not experience extended downtime of your equipment.
Our customers’ uptime defines us.
Integrity is at the core of everything we do.
The Atlantic Team – Proud, Experienced and Dedicated
We are a company dedicated to keeping our foodservice customers up and running and proudly doing so. Our team members stay with us, developing expertise and sharing it with the customers we serve.
Topnotch Service Technicians
Atlantic Walker's technicians are the best in the business – savvy, certified, professional, and reliable. With more than 100 customer and technical service associates on the phones and in the field every day, we keep our customers covered.
Customer Care That Cares
Our Customer Care team is there every step of the way to help. Our knowledgeable staff “gets it,” researching and responding to parts questions quickly and efficiently.
Our experienced technicians ensure that our customers are served with the highest quality work.
Our goal, as dedicated service partners for our customers, is to eliminate downtime and lost revenue with proactive solutions that help you run a more profitable business.
Some of the advantages to doing business with Atlantic are:
Digital records of service and purchases to help you
Years of experience in every department
Wide coverage area - large inventory
Factory-Authorized warranty service for most manufacturers
Factory trained and certified technicians
24 hour service available
CFESA Certified Company