Our Company
The Atlantic Team
Proud, Experienced and Dedicated
We are a company dedicated to keeping our customers up and running and proudly doing so. Our team members stay with us, developing expertise and sharing it with the customers we serve.
Atlantic Equipment Service
With Heritage Service Group Canada's acquisition of Atlantic Restaurant Equipment & Supply Inc, Walker's Gas & Electric will now be providing services as Atlantic Equipment Services. With this merger, Atlantic Equipment Services can offer more services and resources in Atlantic Canada.
Atlantic Equipment Services has been in the business for over 50 years, we are an authorized service centre for major manufacturers of commercial kitchen equipment. We understand and want to eliminate the frustration of equipment downtime for our customers. We take great pride in prioritizing same day service and offering 24-hour emergency service for account customers. Our commitment is to provide our customers with the best service for their equipment by factory trained and professional Licensed Technicians. We offer full customer service and communication before, during and after all repairs. Our newly renovated and expanded service department allows for drop-offs of equipment if on-site service is not required.
All service work performed by Atlantic Equipment Services is backed by a 90-day labour warranty. This applies to the specific repair undertaken. Parts we supply and install for service repairs are also backed by a 90-day no charge.
OUR MISSION
Our vision is to be the most reliable source of service management solutions for the foodservice industry.
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Topnotch Technicians
READY TO ASSIST YOU.
Atlantic Equipment Service technicians are the best in the business – savvy, certified, professional, and reliable. With more than 100 customer and technical service associates on the phones and in the field every day, we keep our customers covered.
About Us
Our experienced technicians ensure that our customers are served with the highest quality work. Our goal, as dedicated service partners for our customers, is to eliminate downtime and lost revenue with proactive solutions that help you run a more profitable business.
Some of the advantages to doing business with Atlantic are:
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100% Self-performing
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Digital records of service and purchases to help you
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Years of experience in every department
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Wide coverage area - large inventory
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Factory-Authorized warranty service for most manufacturers
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Factory trained and certified technicians
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24 hour service available
The Atlantic Equipment Services Promise
Atlantic's industry leadership flows from three key service pillars:
Availability
We are committed to providing the best in industry response times to ensure we are there when you need us and you do not experience extended downtime of your equipment.
Speed
Our customers’ uptime defines us.
Reliability
Integrity is at the core of everything we do.
Our Commitment to Diversity & Inclusion
We’re committed to fostering a diverse and inclusive workplace that empowers individuals, spurs innovation, and mirrors the communities we serve.
Who We Are
We are a community driven by passion, courage and innovation. We are dreamers, who continuously grow and bring value to our partners and amazing opportunities to our team members. Together, there is no limit to what we can achieve. We are Heritage Service Group Canada.
Our Vision
Heritage Service Group delivers coast-to-coast coverage in all major Canadian markets and surrounding areas. You can be confident in the expertise of the nation’s premier service team, who stand ready to deliver for local and national customers.
SAFETY Unlimited
Do everything within your power to make sure our organization is a safe space for all. We’re not just talking about ladders and forklifts. We’re talking about safety in a big way - physical, cyber and emotional! Keep an eye out for yourself, your teammates and our partners. No cutting corners, no exceptions. Let’s be careful out there.
INTEGRITY Unlimited
Be open, honest and humble. Do things the right way, not the easy way. Be supportive and generous to all you encounter and make sure your words, and actions, reflect your character.
COMMUNITY Unlimited
All for one, and one for all, that’s what we’re all about. No matter where you work, we share a common goal: serve our customers, cheer for our team and offer a Helping Hand to our neighbours. Through caring, collaboration and celebration, our diverse culture sets us apart while bringing us closer together.
PASSION Unlimited
Bring your enthusiasm every day — it’s what fuels our extraordinary success. Be open-minded. Let your attitude be infectious in a good way. Champion the new and different. Use your voice, imagination and skills to make sure we’re at the forefront of technology and service.
COURAGE Unlimited
Be brave, bold and true to who you are. Challenge yourself to be better than you were yesterday. Resist the urge to settle. Take thoughtful risks to reach new heights and don’t be afraid to fail. Your teammates will catch you if you fall, and they’ll follow you when you show them the way.
INNOVATION Unlimited
Bring your big ideas! Champion the new and different. Use your voice, imagination and skills to make sure we’re at the forefront of technology and service.
